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YOUR PRIVACY MATTERS

Privacy Policy

Your privacy matters to us.

At Mr. Lighting, we are committed to protecting your personal information and being transparent about how we collect, use, disclose and safeguard your information.

1

Introduction

This Privacy Policy explains how Mr. Lighting ("we", "our" or "us") collects, uses, discloses and protects personal information when you visit our website, shop with us, create an account, place an order or communicate with us.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

2

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name, email address and telephone number
  • Billing and shipping addresses
  • Order information and purchase history
  • Account information if you create an account
  • Information submitted through our contact forms
  • Questions, product inquiries and customer service communications

We may also collect technical information automatically when you use our website, such as browser type, device information, IP address, pages viewed and general website activity.

3

How We Use Your Information

We may use personal information for purposes including:

  • Processing and fulfilling orders
  • Processing payments and preventing fraudulent transactions
  • Providing customer service and responding to inquiries
  • Sending order confirmations, shipping updates and account notifications
  • Operating and improving our website, products and services
  • Maintaining business and transaction records
  • Complying with applicable legal and regulatory requirements
  • Sending marketing communications where permitted and where applicable
4

Sharing of Information

Mr. Lighting does not sell or rent your personal information to third parties.

We may share information with trusted service providers only where reasonably necessary for them to provide services to us, including to:

  • Process payments, including through Stripe
  • Ship and deliver customer orders
  • Provide website hosting, e-commerce and technology services
  • Provide analytics, security and fraud-prevention services
  • Comply with legal obligations or lawful requests
Your payment information: Online payments may be processed securely through Stripe. Mr. Lighting does not intentionally store your complete credit card number or full payment card details on our website servers.
5

Cookies & Tracking

We may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve site performance and provide a better shopping experience.

You may control or disable certain cookies through your browser settings. Disabling cookies may affect some website functionality.

6

Your Choices

Depending on the circumstances and applicable law, you may request access to or correction of certain personal information we hold about you.

You may also unsubscribe from promotional emails using the unsubscribe option included in those communications.

7

Data Security

We use reasonable administrative, technical and organizational measures intended to protect personal information from unauthorized access, use, disclosure, alteration or loss.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer service, business records, dispute resolution and legal or accounting requirements.

9

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors, carriers and technology providers.

These third parties operate independently and may have their own privacy policies and practices.

10

Children's Privacy

Our website and online store are intended for general commercial and consumer use and are not specifically directed to children.

We do not knowingly collect personal information from children except where permitted and handled in accordance with applicable law.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technology or legal requirements. Updated versions will be posted on this page with a revised "Last Updated" date.

Questions about your privacy?

If you have questions about this Privacy Policy, personal information we hold about you, or our privacy practices, please contact the Mr. Lighting team.

Last updated: October 2026   ·   Mr. Lighting · Ontario, Canada